Client Case Studies
Real Work for Real GTA Businesses
Five engagements written up from our own records: what the client brought us, what we did and what changed. Some clients are named with their permission; others are described by sector only.
- Managed ITCleaning Up a Microsoft 365 Tenant for a Fire Protection & Security CompanyHow IT Rapid Support audited every Microsoft 365 group for a GTA fire protection company, fixed mail routing, and cut an 82,456-item mailbox by 62%.
- Managed ITEmail Authentication for a Vaughan Smart-Home IntegratorHow IT Rapid Support audited a Vaughan smart-home integrator's email authentication and implemented DKIM and DMARC to shut down domain spoofing.
- Cyber ForensicsFrom Breach Forensics to a Company-Wide Identity PlanFrom reconstructing a 2018 mailbox compromise minute by minute to scoping centralized Entra ID and Intune management for a 40 to 50 person pharma firm.
- Managed ITLocking Down Email for a Mississauga Development CompanyHow IT Rapid Support moved a Mississauga development company's DMARC policy from monitor-only to enforcement and put a warning banner on every external email.
- Managed ITRecovering a Total ERP Database Outage in a Single MorningHow IT Rapid Support traced a total Spire database outage to a changed server network profile and had every affected workstation back the same morning.
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