
What to do if you entered your password on a fake login page
Modern phishing kits steal your password, your MFA code and your signed-in session all at once. Resetting the password is necessary but not enough on its own.
Reviewed by the ITRS security team · Last updated
Why MFA may not have stopped it
Many phishing pages today are adversary-in-the-middle (AiTM) proxies. They pass your password and MFA code through to the real Microsoft or Google sign-in page in real time and keep the session token that comes back. With that token the attacker is signed in as you, often without ever needing your password again. Microsoft documents this as token theft and publishes a separate playbook for it.
That's why the order of steps matters: changing the password doesn't always end sessions the attacker already holds.
Reset the password and revoke sessions
Tell IT immediately
Say exactly when you entered the details and on what page. If you're the admin, do the steps below now.
Reset the password from a clean device
Use a new, unique password. If the account syncs from on-premises Active Directory, reset it there; Microsoft advises resetting it twice in that case.
Revoke all sessions
In Microsoft 365, an admin can revoke sign-in sessions and refresh tokens (for example, the Revoke-MgUserSignInSession command in Microsoft Graph PowerShell, or 'Revoke sessions' on the user in the Entra admin centre). In Google Workspace, an admin can sign the user out of all sessions from the user's security settings.
Delete app passwords
Microsoft notes that app passwords aren't revoked automatically when the password is reset.
If you can't do the above quickly, block sign-in
Disabling the account temporarily stops further access while you work.
Check sign-ins, inbox rules and MFA methods
- Sign-in logs: look for successful sign-ins from unfamiliar countries, hosting providers or devices around and after the time of the phish.
- Inbox rules, including hidden ones: rules that forward mail, delete it, or move it to folders like RSS Subscriptions or Notes are classic attacker tricks.
- Mailbox forwarding and delegates: external forwarding addresses and new mailbox permissions.
- MFA methods: attackers often register their own phone or authenticator app so they can return. Remove anything the user doesn't recognize.
- Admin roles: if the account had admin rights, widen the investigation to the whole tenant.
Check app consents
Some phishing campaigns ask you to 'accept' an app rather than enter a password. A consented app can read mail and files through the API even after a password reset. Review enterprise applications with user consent in Microsoft Entra ID (or third-party app access in Google Workspace) and revoke anything unexpected. Microsoft's app-consent incident response playbook covers this in detail.
Warn contacts if mail was sent
Check Sent Items and the message trace for mail sent during the compromise window. Attackers frequently use a hijacked mailbox to phish the victim's contacts or send altered invoices.
If anything went out, warn recipients by phone or from a clean account, with a plain message: what they may have received, that they shouldn't click or pay, and who to call. If an attacker read mail containing personal information, the incident may also be a privacy breach that needs assessment and a breach record.
Move to phishing-resistant MFA
Codes sent by text and 'approve' push prompts can be relayed by AiTM kits. Passkeys, FIDO2 security keys and Windows Hello for Business are bound to the real site and can't be replayed through a fake one. Pair them with Conditional Access policies that require a compliant device, and you close most of this attack path.
Report the phishing page to your IT team so it can be blocked across the organization, and to the Cyber Centre if it was a targeted campaign.
Common questions
Treat the password as stolen. Reset it and revoke sessions anyway; attackers can try the password later, including against other services where you reused it.
You usually can't tell from the page. Assume the worst and follow every step above; the sign-in logs will show whether a session was used from somewhere unexpected.
Related reading.
- PageUnder attack? Start hereIf something is wrong right now, this page tells you what to do in the next few minutes, what to avoid, and which step-by-step guide fits what you are seeing.
- GuideWhat to do if a Microsoft 365 account is hackedAn admin's step-by-step for a compromised Microsoft 365 mailbox. The order matters: lock the attacker out first, record what they did, and only then clean up.
- ArticleMulti-Factor Authentication: Why Every GTA Business Needs ItWhich MFA method to use, how to switch it on in Microsoft 365 and Google Workspace, and the awkward cases (shared mailboxes, emergency admin accounts, staff without…
- GuidePhishing-resistant MFA and passkeys in Microsoft 365Text codes and app approvals stop password guessing, but they don't stop a convincing fake sign-in page that relays everything in real time.

Under attack right now?
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