Private IT and Cybersecurity for Families and Family Offices

This service is for families whose personal technology has grown into something closer to a small company: a family office with its own Microsoft 365, a large home with a dozen connected systems, a cottage, travel, and staff who need some access but not all of it.

The risk is rarely a clever hack. It is usually an email account with a weak recovery option, a mobile number that can be ported out, a home network the integrator set up years ago, or a wire request that nobody phoned to confirm.

We take the parts nobody clearly owns and write down who is responsible for each one, so problems reach the right person.

Each service has its own page with the detail, what we do and where our work stops.

• Family office IT and cybersecurity: Microsoft 365, wire fraud controls and direct support for the principal and family.
• Private residence and estate technology: One documented, monitored network under every system in a large home.
• Private aviation technology and travel security: Devices, passenger connectivity and travel routines, alongside your aircraft operator.
• Personal cybersecurity for executives and families: Account takeover, SIM-swap defence, exposure reduction and home networks.
• Smart home automation, networking and IoT security: The network automation depends on, with connected devices kept apart and updated.
• Family device management and privacy: Children's devices, household staff accounts, backups and clean offboarding.
• Cottage and rural internet in Muskoka: Starlink, fixed wireless, LTE/5G and fibre compared, with Wi-Fi, failover and winter monitoring.
• Private client incident response: help with account takeover, sextortion, SIM swap, home network compromise and stalkerware, through the 24/7 incident line at (289) 582-9930.

The first week of most engagements is spent on the same short list, because these are the doors an attacker tries first.

• Email recovery: every principal and family member has a recovery phone and email they actually control, and old recovery addresses are removed.
• Mobile number: a port-out PIN or account lock is set with the carrier, so a SIM swap cannot quietly take over text-message codes.
• Passwords: one password manager for the household, with shared vaults for staff and a separate vault for the principal.
• Money movement: a call-back rule for any change to banking details, using a number already on file, never one from the email. The Canadian Anti-Fraud Centre publishes current fraud patterns.
• Home network: guest, staff and smart-home devices on separate networks from the family's laptops and phones.

Every private client engagement follows the same four stages. The subpages refer back to this one.

1. 01

   Confidential call

   People, properties and concerns discussed in confidence before anything is written down.

2. 02

   Inventory

   Every account, device, network and property system listed with its owner and its recovery method.

3. 03

   Secure

   Sign-in, account recovery, networks and devices fixed in order of risk, starting with email and the mobile number.

4. 04

   Look after

   Updates and a direct line, with the records kept current as people, staff and properties change.

We look after people, accounts, devices and the networks in homes and offices. We do not maintain aircraft, avionics or installed aircraft equipment, and we do not work on boats or marine systems. On aircraft, the operator owns the aircraft systems and we work on the passenger side: the devices and accounts people bring on board. The private aviation page sets out that split.

We also work alongside the family's existing office IT provider, home integrator or physical security company rather than replacing them.

For account takeover, sextortion, a SIM swap or suspected stalkerware, call the 24/7 incident line at (289) 582-9930 before changing passwords from a device that may be compromised. The private client incident response page lists what to do in the first hour.